Going the Extra Mile
I say going the extra mile is the best way to get where you want because going the extra mile is always the emptiest mile. It’s lonely in the extra mile. It’s amazing how many people don’t have that lagniappe, that extra kick which drives them to give their all. You never go the extra mile and then wonder why you’re caught in a competitive field.
Miles of Manipulation
If life on the extra mile was easy, everybody would do it—and that’s the truth.
We tend to hear about all these different businesses in America that choose to manipulate others because they are not willing to go the extra mile. Companies take shortcuts instead of putting forth the requisite effort (such as Wells Fargo creating thousands of fake accounts for their customers) which harm their own bottom lines.
Companies, and people, often take every opportunity to manipulate, whether it’s things like high-interest payday loans or increasing your credit card maximums, preying on the fact that you won’t go the extra mile and you won’t pay things on time. These types of businesses assume that you won’t do things with the diligence that is necessary and take advantage of the fact that most people don’t go the extra mile.
Climbing Napoleon Hills
The extra mile is so lonely because few people dedicate the time and effort to get there. In fact, Napoleon Hill, one of my mentors, said that going the extra mile is the one principle you must follow if you want to write your own price tag and be sure of getting it.
He called this strategy the QQMA formula, which stands for the quality of service you render, the quantity of service you render, plus the mental attitude with which you render the service. That perspective of going the extra mile accelerates your ability to attain success.
The greatest example of this in the eyes of Napoleon Hill is Charles Schwab, who started as a day laborer in one of Andrew Carnegie’s steel factories. According to Carnegie, Schwab always over-performed and provided fantastic service regardless of how little he was paid. He also stated that Schwab had a pleasing attitude, outlook, and perspective that accelerated his accomplishments and made him popular with all of the co-workers. After consistently going the extra mile, Schwab moved up the ranks and was eventually made President of the Carnegie Steel Company with a salary of $75,000. Not only that, Carnegie decided to give Schwab a deserved million-dollar bonus. He was quoted as saying, “I gave him the salary for the work he actually performed, and the bonus is for his willingness to go the extra mile. Thus, setting a fine example for his fellow workers.”
You should make it a habit to live in that lonely mile. To live that extra mile, that QQMA principle, will give us an advantage over our competition as well as enable us to be happier in our daily lives.
“The way to get things done is to stimulate competition. I do not mean in the sordid money getting way, but the desire to excel.” – Charles Schwab
Putting the Extra Mile Principle into Practice
This hurricane season we see so many people that are going the extra mile for the benefit of others.
World record holding endurance runner Calum Neff traveled to Houston in order to help a running associate of his who was trapped in her house with a broken leg and two kids. He brought a truck and a raft to rescue them, later deciding to help others in the area who also needed assistance. Neff eventually set up a command post and got a rescue group together, ended up rescuing more than 600 local families in the process.
That’s the kind of extra effort and dedication that we’re talking about when we say, “Go the extra mile.” Living on the lonely mile and putting in extra effort will help get you where you want to go. Be the exception. Be extraordinary. That is how to set yourself apart from the pack.
By: Dave Meltzer
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